(CANADA) – If you do your banking with the Bank of Montreal, you may want to double check your recent transactions, and contact your local branch if there is any suspicious activity on your account.
The Bank of Montreal recently informed it’s customers that they have received a claim that fraudsters have gained access to some personal and financial information of some of their customers. The notice the Bank of Montreal sent out potentially impacted customers is below.
To our valued customers,
The safety and security of your BMO accounts is our top priority. We are providing you with this update because we received a claim that fraudsters gained access to certain personal and financial information for some of our customers.
We are calling each potentially-impacted customer to offer complimentary credit monitoring, replace cards, ensure all passwords get reset, and determine if there was any financial impact. Customers will not lose money from this incident, as we will fully reimburse our customers for any financial impact of unauthorized transactions. We have multiple layers of protection, and a team of dedicated experts monitoring and tracking your accounts 24 hours a day, 7 days a week.
In addition, we encourage you to visit bmo.com/security to learn more about steps that you can take to help safeguard your personal information. Here are a few quick tips to keep top of mind:
1. Change passwords regularly. Update your online and mobile passwords and your security questions every 90 days.
2. Pause before you click. If you get a strange request, don’t recognize the company name, or are asked to click a link or download a file, don’t do it unless you’re sure it’s legit. And call the company directly, should the request sound urgent or threatening. We’ll never ask for your personal information or account details by email or an unsolicited phone call. If you receive a suspicious email pretending to be from BMO, forward it as an attachment to firstname.lastname@example.org.
3. Stay alert. Sign up for BMO Alerts and receive alerts by email or text to your smartphone to stay informed and up-to-date on your account and its activity.
For additional information and ongoing updates, please visit bmo.com/security.