TELEPHONE SCAM AND WHAT TO DO

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(ONTARIO ) – The Ontario Provincial Police (OPP) want you to confirm who you’re dealing with before sending any money anywhere for any reason.

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The ever popular Canada Revenue Agency (CRA) and other agency-related extortion threats have continued to sustain significant financial losses by unsuspecting victims. In 2017, the Extortion and Phishing Scam claimed 1,544 victims in Ontario losing approximately $3 million from more than 8,576 complaints.

Police admit only 5 percent of the crimes are actually reported.

In the typical CRA scam, the criminals extort money from their victims by telephone, mail, text message or email, a fraudulent communication that claims to be from the Canada Revenue Agency requesting personal information such as a social insurance number, credit card number, bank account number, or passport number.

A new twist is that Fraudsters will leave a pre-recorded, clear message on your voicemail impersonating the real CRA. Fraudsters are either phishing for your identification or asking that outstanding taxes be paid by a money service business or by pre-paid debit/credit cards.

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They may insist that this personal information is needed so that the taxpayer can receive a refund or a benefit payment. Cases of fraudulent communication could also involve threatening or coercive language to scare individuals into paying fictitious debt to the CRA.

Other communications such as texting, urge taxpayers to visit a fake CRA website where the taxpayer is then asked to verify their identity by entering personal information. Before you respond to any type of communication, think first that this is a scam.

Individuals should never respond to these fraudulent communications nor click on any of the links provided.

Here are some warning signs:

  • Urgency– The scammer always makes the request sound very urgent, which may cause the victim to not verify the story. For example, they may say “the police are on their way to arrest you.”
  • Request for Money Transfer– Money is usually requested to be sent by a money transfer company such as Money Gram, Western Union or even through your own bank institution.

The CRA will never request by email, text or phone, any personal information such as passport, credit card or bank account information.

To avoid becoming a victim, police advise you to hang up, check and verify the information with CRA by calling a trusted phone number in which you have found and not the number provided by the caller.

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If you or someone you know suspect they’ve been a victim of the CRA scam, check with a Canada Revenue Agency official, and contact your local police service and the Canadian Anti-Fraud Centre, Crime Stoppers at 1-800-222-8477 (TIPS), or online at https://www.tipsubmit.com/start.htm

“Recognize, Reject and Report Fraud”

LEARN MORE

You may wish to visit the following websites for more information:

OPP YouTube video (English)

OPP YouTube  video (French)

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Canadian Anti-Fraud Centre

Competition Bureau of Canada

The Little Black Book of Scams

Source: Ontario Provincial Police

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2 Replies to “TELEPHONE SCAM AND WHAT TO DO”

  1. useually when they call me i ask them to hold for a moment and put the phone down next to the computer speakers with very dirty pron of some kind on lol. they always hang up… they barely call me anymore. i do the same thing with collection agencies lol

    1. When ever they call I ALWAYS answer, “Collins Crematorium, Daren speaking. How may I help you?”.

      Gets em every time.

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