(THUNDER BAY, ON) – I decided I would request harm reduction supplies from the Shelter House’s SOS program. It did not go well and I was hung up on multiple times.
During my first phone call, which i regrettably did not record, I requested needles and crack pipes and informed the worker that there was a group of people using drugs and one of them had Hep-C.
I was told that they would not deliver any harm reduction supplies unless the SOS van was headed my way. I gave a location in Port Arthur. The staff member seemed, in my opinion to be rude and ill-tempered. He suggested we take a cab to the Shelter House to get supplies. I informed the worker that “we are crackheads and don’t have any money for a cab.
The worker, repeatedly refused to provide assistance and then abruptly hung up on me. My thought was to see how the process worked for harm reduction supplies being delivered. Numerous people have told me that they have had the SOS Shelter House program deliver needles and crack pipes.
During the second call, I recorded, as I was in shock that they were refusing to provide the harm reduction supplies and was hung up on again. I repeatedly asked the man for suggestions on how to obtain the supplies. Once again his only solution was to take a cab.a
It’s hard enough for addicts to muster up the bravery to reach out for help. I feel like this was a missed opportunity for the SOS program to connect with addicts seeking help in which he could have not only provided harm reduction supplies to help prevent the spread of diseases/infections, but also provide pamphlets to addicts directly regarding how to start their journey to sobriety.
Note on their website it says they distribute harm reduction supplies as the community needs them.
The phone call is posted below. Thoughts?
Citizen journalist born and raised in Thunder Bay, Ontario. I like pizza and reporting on concerning events that are in my home region, or that impact it. You can read more by clicking here.